CATEGORY: Concept Confidence, Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Growth Mapping, Partnerships
Brandt Roberts’ career has spanned operations, venture and private equity. Joining Sightglass enables Brandt to apply that experience to help early-stage start-ups scale impactfully and efficiently.
Read moreCATEGORY: Product Realization, Solution Design / TAG: Continuous innovation, Design Thinking, Digital Transformation, Employee Experience, Experience Design, Founders, Growth Strategy
Knowing whether your product innovation process is optimized for delivery or discovery can significantly impact a product’s success and its users’ satisfaction. Which process your organization optimizes comes down to what it values: outcomes or outputs.
Read moreCATEGORY: Executive Coaching, Growth Mapping, Opportunity Catalyst, Solution Design / TAG: Accessibility, AI, Continuous innovation, DEI, Design Thinking, Digital Transformation, Employee Experience, Experience Design, Founders, Growth Strategy, Private Equity
Sightglass Partner, John Jarosz chats with Lindsey TH Jackson, CEO of LTHJ Global and founder of SourjournDEI. Lindsey shares her experiences working with investors and consultants as a BIPOC tech founder.
Read moreCATEGORY: Concept Confidence, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design / TAG: AI, Experience Design
If we want AI systems that get better over time and truly fulfill their potential, they will have to be implemented in a way that allows for new divergent paths and course correction. Otherwise, we’ll find ourselves running in loops.
Read moreCATEGORY: Concept Confidence, Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: DEI, Experience Design, Founders, Private Equity
Sightglass Partners is excited to announce the firm’s certification as an LGBT Business Enterprise® by the National LGBT Chamber of Commerce, the national business voice of the LGBT community.
Read moreCATEGORY: Opportunity Catalyst, Product Realization, Solution Design / TAG: AI, Corporate Teams, Design Thinking, Digital Transformation, Experience Design, Founders
Advancements in Generative AI (or GenAI) have prompted a surge in companies striving to address the question: “How do we integrate AI into your product roadmaps?”
Read moreCATEGORY: Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design / TAG: AI, Corporate Teams, Digital Transformation, Experience Design, Founders
In this webinar, John Jarosz chats with data scientist, journalist and member of the Sightglass Network, Gary Biggs, about how to integrate AI into your business practices.
Read moreCATEGORY: Concept Confidence, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design / TAG: Continuous innovation, Experience Design
In every organization, some roles have what I like to describe as a “black box” problem: Other team members know these roles are valuable, but they aren’t exactly sure what tangible value they provide. No one can accurately describe what these folks do until something tactical is released.
Read moreCATEGORY: Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Alignment, Case Study, Continuous innovation, Corporate Teams, Experience Design, Founders, Growth Strategy
An innovation culture is an excellent ideal. How do you build one that works in the real world?
Read moreCATEGORY: Concept Confidence, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design / TAG: Corporate Teams, Design Thinking, Digital Transformation, Experience Design, Founders
Generative AI products GPT-4 and ChatGPT are clearly groundbreaking innovations. But can they generate transformative new ideas? New products, services, and businesses will certainly be built using AI — potentially with greater speed and efficiency than ever before. But don’t confuse the novelty of seemingly cogent outputs from language models with meaningful results — or valuable outcomes.
Read moreCATEGORY: Product Realization, Solution Design / TAG: Employee Experience, Experience Design, Product Innovation, Technology Innovation
While most of us involved in product design and delivery will agree that innovation is complex, we all have different reasons as to why it’s so hard. My theory? Successful innovation must involve cross-functional teams—and yet cross-functional teams are notoriously at cross-purposes.
Read moreCATEGORY: Concept Confidence, Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Design Thinking, Experience Design, Growth Strategy
Marc first met future Sightglass founders John Jarosz, Matthew Tobiasz, and Patti Purcell at Thoughtworks, where he was a designer with a compulsion to understand why a particular strategic path was being taken. Now as part of the Sightglass Team, Marc is helping companies ensure that what they’re building will actually deliver a better customer experience and overall ROI.
Read moreCATEGORY: Concept Confidence, Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Case Study, Growth Strategy
Just over a year ago, three friends—a product designer, a technologist, and a business strategist—joined forces to launch a different innovation consultancy.
Read moreCATEGORY: Concept Confidence, Embedded Leadership, Product Realization, Solution Design / TAG: Case Study, Design Thinking, Experience Design, Growth Strategy
When large enterprises need to accelerate growth and secure their market position, purchasing a promising start-up can be a pragmatic approach to expanding their product portfolio and broadening or deepening their capabilities.
Read moreCATEGORY: Embedded Leadership, Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Corporate Teams, Digital Transformation, Experience Design, Growth Strategy, Private Equity
For enterprise companies that make acquisition part of their growth strategy, a lack of team alignment creates an “us-versus-them” scenario that blocks innovation.
Read moreCATEGORY: Embedded Leadership, Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Corporate Teams, Digital Transformation, Employee Experience, Founders
Take the same diligence you bring to your product experience to build a more practical and efficient employee experience.
Read moreCATEGORY: Concept Confidence, Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Corporate Teams, Employee Experience, Experience Design, Founders
Considerable time is spent on the customer journey, but what do we know of our employee journey?
Read moreCATEGORY: Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Corporate Teams, Employee Experience, Founders
Since remote and hybrid working is not going to change, it’s time to revisit how we design employee experiences.
Read moreCATEGORY: Concept Confidence, Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design / TAG: Alignment, Employee Experience
Jessi O’Neill, Principal Design Consultant at Sightglass, has worked with the world’s leading workforce and HR management services companies, where she was accountable for designing, operationalizing, and scaling customer-centric product experiences.
Read moreCATEGORY: Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design / TAG: Accessibility, DEI, Globalization, Private Equity
The (very welcome) uptick in diversity-led private equity firms is prompting many in the space to look at themselves and their portfolio through a more diverse, equitable, and inclusive lens. Not only because it’s the right thing to do – it’s a way to give your firm a distinctly strategic value proposition.
Read moreCATEGORY: Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training / TAG: Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design, Speaking & Training
Implementing diversity, equity, and inclusion (DE&I) principles into your product and service experience, you bring more relevance to your end-users and create a more impactful and lasting emotional reaction that builds customer loyalty and additional useability. But it can also seem like a daunting exercise.
Read moreCATEGORY: Embedded Leadership, Executive Coaching, Growth Mapping, Opportunity Catalyst, Product Realization, Solution Design / TAG: Alignment, Design Thinking, Experience Design, Growth Strategy
If you want to see 2X the growth across your portfolio of companies, hire a management consultancy to enhance operations. Want 3X the growth? Hire a design and delivery firm to make more profitable products. But if you want 50X the growth across your entire portfolio of business, focus on the end-user experience.
Read moreCATEGORY: Executive Coaching, Opportunity Catalyst, Product Realization, Solution Design / TAG: Corporate Teams, Digital Transformation, Experience Design, Growth Strategy
Digital transformations often feel lack-lustre – or fail outright – because the program only focused only on ways to digitize products, services, and processes. But you’re still left with the same conflicted relationships to customers.
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