Spotlight on: Marc De Pape, Principal Product Consultant

Marc first met future Sightglass founders John Jarosz, Matthew Tobiasz, and Patti Purcell at Thoughtworks, where he was a designer with a compulsion to understand why a particular strategic path was being taken. Now as part of the Sightglass Team, Marc is helping companies ensure that what they’re building will actually deliver a better customer experience and overall ROI.

Whitepaper: Win in the Workplace. Win in the Marketplace.

In this whitepaper, Sightglass Partner, Patti Purcell, observes that for businesses to win in the marketplace, they must first win in the workplace.

Empowering a newly acquired start-up for enterprise innovation

When large enterprises need to accelerate growth and secure their market position, purchasing a promising start-up can be a pragmatic approach to expanding their product portfolio and broadening or deepening their capabilities.

Dismantling silos and aligning teams in Enterprise Organizations

There are many pitfalls that companies fall into when multiple teams deliver on a broader vision.

The disruption is the experience

Technology doesn’t drive disruption. Experience does.

Outside-In perspective gives incoming CPO much-needed foresight

The role of Chief Product Officer can cover many core functions. It can include go-to-market strategy, but it can also include project and operational management and even feature decisions, design and analysis. Finding one person who is an expert within all of these areas is like finding the unicorn every start-up is trying to become.

An employee journey maps the route to improved employee experiences

Considerable time is spent on the customer journey, but what do we know of our employee journey?

Experience exponential growth

If you want to see 2X the growth across your portfolio of companies, hire a management consultancy to enhance operations. Want 3X the growth? Hire a design and delivery firm to make more profitable products. But if you want 50X the growth across your entire portfolio of business, focus on the end-user experience.

Starting up?
Start with DE&I 

Over the last number of years, DE&I has become a mega-trend, not for great headlines but for great business. Your goal as a founder is to zig while others are zagging, and DE&I is an element you don’t want to ignore.

Digital transformation:
fails and fixes

Digital transformations often feel lack-lustre – or fail outright – because the program only focused only on ways to digitize products, services, and processes. But you’re still left with the same conflicted relationships to customers.