Why founders should care if they are optimized for delivery or discovery

Knowing whether your product innovation process is optimized for delivery or discovery can significantly impact a product’s success and its users’ satisfaction. Which process your organization optimizes comes down to what it values: outcomes or outputs. 

Insight with Foresight: How can DEI support innovation?

Sightglass Partner, John Jarosz chats with Lindsey TH Jackson, CEO of LTHJ Global and founder of SourjournDEI. Lindsey shares her experiences working with investors and consultants as a BIPOC tech founder.

Whitepaper: DE&I: An Integrated Perspective

DE&I isn’t just good for your community.
It’s good for business.

Is Your Roadmap Road Blocked? Optimizing Cross-Functional Teams

While most of us involved in product design and delivery will agree that innovation is complex, we all have different reasons as to why it’s so hard. My theory? Successful innovation must involve cross-functional teams—and yet cross-functional teams are notoriously at cross-purposes.

An Employee Stack is the backbone of your Employee Experience

Take the same diligence you bring to your product experience to build a more practical and efficient employee experience.

An employee journey maps the route to improved employee experiences

Considerable time is spent on the customer journey, but what do we know of our employee journey?

Employee Experience design starts with making work easy

Since remote and hybrid working is not going to change, it’s time to revisit how we design employee experiences.  

Spotlight on: Jessi O’Neill, Principal Design Consultant

Jessi O’Neill, Principal Design Consultant at Sightglass, has worked with the world’s leading workforce and HR management services companies, where she was accountable for designing, operationalizing, and scaling customer-centric product experiences.