Spotlight on: Brandt Roberts, Head of Growth

Brandt Roberts’ career has spanned operations, venture and private equity. Joining Sightglass enables Brandt to apply that experience to help early-stage start-ups scale impactfully and efficiently.

Sightglass earns LGBT Business Enterprise certification

Sightglass Partners is excited to announce the firm’s certification as an LGBT Business Enterprise® by the National LGBT Chamber of Commerce, the national business voice of the LGBT community.

Case Study: Building an Innovation Culture

An innovation culture is an excellent ideal. How do you build one that works in the real world?

Spotlight on: Marc De Pape, Principal Product Consultant

Marc first met future Sightglass founders John Jarosz, Matthew Tobiasz, and Patti Purcell at Thoughtworks, where he was a designer with a compulsion to understand why a particular strategic path was being taken. Now as part of the Sightglass Team, Marc is helping companies ensure that what they’re building will actually deliver a better customer experience and overall ROI.

Seeing ahead by looking back

Just over a year ago, three friends—a product designer, a technologist, and a business strategist—joined forces to launch a different innovation consultancy.

Combining companies starts with aligning your people on the experience

For enterprise companies that make acquisition part of their growth strategy, a lack of team alignment creates an “us-versus-them” scenario that blocks innovation.

The disruption is the experience

Technology doesn’t drive disruption. Experience does.

Outside-In perspective gives incoming CPO much-needed foresight

The role of Chief Product Officer can cover many core functions. It can include go-to-market strategy, but it can also include project and operational management and even feature decisions, design and analysis. Finding one person who is an expert within all of these areas is like finding the unicorn every start-up is trying to become.

An Employee Stack is the backbone of your Employee Experience

Take the same diligence you bring to your product experience to build a more practical and efficient employee experience.

An employee journey maps the route to improved employee experiences

Considerable time is spent on the customer journey, but what do we know of our employee journey?

Employee Experience design starts with making work easy

Since remote and hybrid working is not going to change, it’s time to revisit how we design employee experiences.  

Make DE&I less daunting

Implementing diversity, equity, and inclusion (DE&I) principles into your product and service experience, you bring more relevance to your end-users and create a more impactful and lasting emotional reaction that builds customer loyalty and additional useability. But it can also seem like a daunting exercise.  

Starting up?
Start with DE&I 

Over the last number of years, DE&I has become a mega-trend, not for great headlines but for great business. Your goal as a founder is to zig while others are zagging, and DE&I is an element you don’t want to ignore.