Spotlight on: Brandt Roberts, Head of Growth

Brandt Roberts’ career has spanned operations, venture and private equity. Joining Sightglass enables Brandt to apply that experience to help early-stage start-ups scale impactfully and efficiently.

Case Study: De-risking Innovation

When ideas are abundant but resources limited, how do you prioritize what innovation efforts will deliver actual value?

AI Feedback Loops

If we want AI systems that get better over time and truly fulfill their potential, they will have to be implemented in a way that allows for new divergent paths and course correction. Otherwise, we’ll find ourselves running in loops.

Sightglass earns LGBT Business Enterprise certification

Sightglass Partners is excited to announce the firm’s certification as an LGBT Business Enterprise® by the National LGBT Chamber of Commerce, the national business voice of the LGBT community.

Feeling behind on AI? An AI Governance Team puts you a step ahead

ChatGPT has triggered a gold rush of companies planning some implementation of a large language model (LLM) to transform their business.

Ensure Your Best Ideas Don’t Get Trapped In A ‘Black Box’

In every organization, some roles have what I like to describe as a “black box” problem: Other team members know these roles are valuable, but they aren’t exactly sure what tangible value they provide. No one can accurately describe what these folks do until something tactical is released.

Case study: Discovering the right problem to solve

Like many start-ups, PartnerSlate was built on the experience and expertise of its founders.

Putting humanity into automation

Generative AI products GPT-4 and ChatGPT are clearly groundbreaking innovations. But can they generate transformative new ideas? New products, services, and businesses will certainly be built using AI — potentially with greater speed and efficiency than ever before. But don’t confuse the novelty of seemingly cogent outputs from language models with meaningful results — or valuable outcomes. 

Spotlight on: Marc De Pape, Principal Product Consultant

Marc first met future Sightglass founders John Jarosz, Matthew Tobiasz, and Patti Purcell at Thoughtworks, where he was a designer with a compulsion to understand why a particular strategic path was being taken. Now as part of the Sightglass Team, Marc is helping companies ensure that what they’re building will actually deliver a better customer experience and overall ROI.

How To Rally An Innovative Business Culture

When most of us think of an innovation culture, we think of a workplace where teams can “move fast and break things.”

Seeing ahead by looking back

Just over a year ago, three friends—a product designer, a technologist, and a business strategist—joined forces to launch a different innovation consultancy.

Empowering a newly acquired start-up for enterprise innovation

When large enterprises need to accelerate growth and secure their market position, purchasing a promising start-up can be a pragmatic approach to expanding their product portfolio and broadening or deepening their capabilities.

The disruption is the experience

Technology doesn’t drive disruption. Experience does.

An employee journey maps the route to improved employee experiences

Considerable time is spent on the customer journey, but what do we know of our employee journey?

Spotlight on: Jessi O’Neill, Principal Design Consultant

Jessi O’Neill, Principal Design Consultant at Sightglass, has worked with the world’s leading workforce and HR management services companies, where she was accountable for designing, operationalizing, and scaling customer-centric product experiences.