In this whitepaper, Sightglass Partner, Patti Purcell, observes that for businesses to win in the marketplace, they must first win in the workplace.
Much has been written about the dramatic effect of the pandemic on how we do business and the customer experience (CX). But while the pandemic has forever digitized the workplace, it has also exposed the lack of investment in the digital employee experience — and the ripple effects that are eroding both employee engagement and company profits.
